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Facthory is an Operational Intelligence Platform for enterprises where critical knowledge is distributed across documents, email, OneDrive, videos, business systems and individual experts.
In this recorded product demo, we show how Facthory brings that knowledge into one governed environment, makes it usable through enterprise AI, captures missing expertise directly from people, and gives organizations a structured view of what they know, where expertise exists and where critical gaps remain.
Instead of forcing employees to search through folders, inboxes and disconnected systems, Facthory lets them ask questions and receive answers grounded in the organization's own knowledge.
When the answer does not yet exist, the platform can route the question to the appropriate expert or supervisor. Once validated, that knowledge becomes reusable organizational memory rather than disappearing inside another conversation.
Enterprise knowledge search and grounded question answering
Document analysis
Outlook integration and email assistance
OneDrive and enterprise data connections
Expert knowledge capture
Knowledge gap identification
Knowledge taxonomy and organizational mapping
Governed access to enterprise knowledge
Role-based knowledge permissions
AI agents supporting everyday operational work
One of the core capabilities demonstrated is the Facthory Knowledge Taxonomy.
Facthory builds a structured map of organizational knowledge so teams can understand:
what the organization knows
where critical knowledge is stored
which people hold specific expertise
where knowledge gaps exist
which knowledge depends on individual employees
how knowledge connects across systems and teams
This provides the operational context enterprise AI agents need to become materially more useful. AI is only as capable as the context it can access, validate and reuse.
Facthory is built around a simple principle: enterprise AI should not remain trapped inside isolated chats.
People, AI agents, enterprise systems and operational knowledge need shared context. That shared context is the foundation of operational intelligence.
The platform is designed for controlled enterprise use, with groups and access permissions determining which knowledge, systems and content different users and agents can access.
00:00 Facthory Operational Intelligence Platform
00:06 The enterprise knowledge problem
00:16 Bringing company knowledge together
00:23 User groups and access control
00:39 Enterprise AI knowledge assistant
00:48 Capturing missing expert knowledge
01:06 AI agents for daily work
01:17 Outlook integration and email assistance
01:28 OneDrive and enterprise data sources
01:36 Knowledge Taxonomy
01:44 Mapping organizational expertise
01:51 Identifying knowledge gaps
02:03 Book a Facthory demo
This webinar is relevant for organizations evaluating enterprise AI, agentic AI, operational intelligence, enterprise search, knowledge management AI, process intelligence or multimodal enterprise AI.
It is particularly relevant for CIOs, CTOs, CDOs, knowledge management leaders, operations teams, manufacturing and engineering organizations, enterprise architects and AI platform teams trying to move from isolated AI experiments to governed operational use.
The fastest way to evaluate Facthory is against your own documents, systems, experts and operational knowledge.
