One Unified Workspace for Every Role - Product Feature | FACTHORY

One Unified Workspace for Every Role

Factories run on coordination, but too often, tools, data, and roles live in silos. Facthory unifies the experience so that everyone, from operators to supervisors to engineers, works in the same, role-aware digital workspace. It’s the single hub where learning, communication, and execution come together in real time.

Role-Based Views

See only what matters to you

Simplify decision-making with tailored dashboards and content for every role.

Operators access task instructions and troubleshooting guides instantly
Supervisors monitor shift progress, approvals, and open issues
Trainers create and assign learning paths based on performance data
Admins manage access, compliance, and audits, all in one place

See only what matters to you

Bring experts, managers, and trainees into one workflow

Cross-Functional Collaboration

Bring experts, managers, and trainees into one workflow

Eliminate fragmented communication and delays in problem-solving.

Real-time commenting and tagging on procedures or captured videos
Shared workspaces across shifts and sites for consistent knowledge flow
Instant alerts for updates or new verified fixes
Integrated messaging and feedback loops between roles

Contextual Work Environment

Work smarter with data-driven context

Facthory brings all relevant data where the work happens.

View equipment status, related manuals, and prior issues in one view
Attach images or video evidence to confirm completion
Get AI-suggested materials or solutions based on your current task
Reduce app-switching with unified access to ERP and maintenance data

Work smarter with data-driven context

Your factory, your role, your insights

Personalized Experience

Your factory, your role, your insights

Facthory adapts to individual roles, skills, and preferences.

AI recommends learning material based on prior questions or performance
Bookmark frequently used assets and tasks
Dynamic UI adapts for mobile, tablet, or desktop
Optional dark mode and offline access for shop-floor use

Audit and Accountability

Every action, verified and traceable

Bring structure and transparency to daily operations.

Automatic activity tracking for uploads, edits, and access
Clear accountability trails for supervisors and auditors
Version control for manuals and recorded knowledge
Compliance-ready logs stored securely for reviews

Every action, verified and traceable

Where Facthory Helps

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Faster Task Completion

with all resources accessible in one workspace.

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Fewer Communication Breakdowns

by connecting roles and data flows in real time.

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Improvement in Decision Speed

through contextual insights and role-specific dashboards.

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Lower Administrative Overhead

due to automated workflows and unified collaboration tools.

What Our Customers Say

The ability to capture and digitize our most experienced workers' decision-making processes has been a game-changer. We've created a living knowledge base that grows smarter with every interaction. Our compliance documentation is now 90% faster to complete, and we've eliminated costly production errors caused by knowledge gaps.
Behrouz Bandpey
Leading Pharmaceutical Manufacturer
Facthory's tacit knowledge capture system has revolutionized how we preserve decades of chemical engineering expertise. When our senior process engineers retire, their invaluable insights don't disappear anymore. We've reduced knowledge transfer time by 70% and our new engineers are productive from day one.
Giovanni Barille
BASF